thefruitcompany.com

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www.thefruitcompany.com
About the Fruit Company
Our History

For three generationsthe Webster family and The Fruit Company he been bringing the nation the World’s Finest Fruit™, grown primarily in the lush Hood River Valley of northern Oregon. The Fruit Company’s roots extend back to 1942,when Roy Webster founded Webster Orchards and began delivering extraordinary pears and apples to the region. In fact he initiated a mail-order service that sent Webster pears and apples, or as he called them, “Oregon Gems” and “Oregon Beauties” for $7.50 a bushel. An old catalog we found boasts, “Our aim is to do everything possible to elicit expressions of genuine pleasure from your friends for the gift fruit we send them.” 65 years later that sentiment hasn’t changed. Roy’s grandsons Scott and Addison grew up in the family business of growing fruit.Their Dad’s love for orcharding and the family business was an inspiration. After leing the valley to pursue their academic and professional careers, they both returned with the same vision of expanding the Webster Orchard venture. They set up shop in their Dad and Mom’s house. The early version of The Fruit Company’s office was in the basement; the first production floor got its start in the garage. It was rustic and simple, but they believed enough in the superior quality of their fruit and their combined business know-how to persevere. A large opportunity came knocking when the old Diamond Fruit packing warehouse went up for sale. The building was perfect—161,000 square feet of an original timber building from their grandfather’s era, nestled amongst the valley’s orchards and hills. From the front door you can see Mt. Hood framed by pear trees, and from the roof you he an excellent vantage of the valley and Washington’s statuesque Mt. Adams. Scott and Addison thusly moved The Fruit Company to 2900 Van Horn Drive, and the rest is fruitful history. A humble beginning with a grand future.The Fruit Company has had incredible growth since those first days in Mr. and Mrs. Webster’s basement. Today The Fruit Company does much of its business through online orders, compared to their grandfather’s first mail-order catalog. While receiving outstanding attention from Oprah Winfrey’s “O” Magazine and the top consumer reporting magazine, The Fruit Company is also one of the top 15 growing companies in Oregon and part of Internet Retailer’s Top 50 “Best of the Web.” Scott acts as President and CEO, while Addison is CFO of The Fruit Company and CEO of Webster Orchards, which still provides much of the fruit going into The Fruit Company’s gourmet gift baskets, towers, and boxes. Plans for expansion into the rest of the building are underway. Tourism is an important facet of The Fruit Company; not only does the company offer enjoyable Orchard and Warehouse Tours, it also boasts the early stages of the Fruit Heritage Museum, which honors the legacy of Roy Webster and all the other early agriculturalists in the Hood River Valley. We invite you to come visit us and take part in the Webster family vision of delivering simply the best-tasting fruit in the world directly to your doorstep. From the nutrient-rich volcanic soils, to the delicate blossoms at springtime, through autumn’s golden harvest, and finally into your home, The Fruit Company guarantees that its fruit is truly a revolution of the senses.

[ 本帖最后由 呆鹰 于 2008-2-18 04:25 编辑 ]

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Customer Service

We Guarantee your experience with The Fruit Company® will be as wonderful as our fruit. Here at The Fruit Company® we not only stand by our products and service, we take pride in them. If you or your gift recipient are not completely satisfied with your gift, we’ll replace it, exchange it, or offer a full credit or refund within 30 days of delivery date. We want you to be happy with your order! If you he any questions regarding your order or any of our services please do not hesitate to email or call our Fruit Experts. You can reach us at the following: Toll Free: 1-800-387-3100 Email: ask@thefruitcompany.com Call Center Hours: Mon - Thurs 7am - 5pm PST Fri 7am - 5pm PST Saturday 9am - 2:30pm PST Closed Sunday Frequently Asked QuestionsVisit our Frequently Asked Questions page here. Track Your OrderTo track your order with your order number, email address, or phone number,click here. Order OnlineWe provide a convenient, secure, online ordering system. To order online simply select an item and click on the "place order" button below the item. Our simple on-line ordering system will walk you through the rest of the process. Any challenges, simply call the toll free number above and one of our customer service representatives will assist you. Order by FAXClick hereto view our fax order form. Simply print the form, fill it out, and fax your order to 1-541-387-3104. Order by MailTo order by mailclick here. Simply print the form, fill it out, and mail your order to us. Be sure to include either a check or credit card information. Our Mailing AddressThe Fruit Company 2900 Van Horn Dr. Hood River, OR 97031 ShippingDepending on the area and time your item needs to be delivered, The Fruit Company may ship it FedEx or UPS. Choose from Ground, 3-Day, 2-Day, Overnight, Priority Overnight, or Saturday deliveries. Always give yourself an extra day for your gifts to arrive. SubstitutionsWe grow over 17 varieties of fruit in our Hood River Valley orchards. Much our gift fruit is grown right here in our own orchards, but since growing seasons vary, our Fruit Buyers search every day to find the best fruit ailable for our gifts. Some varieties are not ailable throughout the entire year, while other varieties may be fantastic during part of the year but not so great during other months. Due to this, actual fruit combinations may vary depending on time of year. Rest assured, your item will arrive with the best mix of the finest fruit ailable! On the rare occasion that a gourmet product or basket is out of stock, we promise that this item will be substituted for a similar item of equal or greater value. Privacy PolicyYour Privacy is very important to us.Click to view our privacy and security policies. Alaska/Hawaii - Surcharge: $10.00 - No Ground or 3-Day Service - Shipments take an additional day to arrive. Above pricing does not apply to The HarvestClub. The HarvestClub has its own shipping price.See our HarvestClub page.